Template· fill in the highlighted words
Draft a delayed-flight or lost-bag claim from my bookings
Something went wrong on a trip (delay, cancellation, or lost bag) and I want a clear claim draft before I send anything.
What happened: .
Airline or carrier: .
Booking or confirmation: .
1. Find the booking confirmation, boarding passes, and any delay or baggage emails. List the facts: dates, flight numbers, routes, what was promised vs what happened.
2. Look up the carrier's public policy for this kind of issue (compensation, expense reimbursement, baggage timeline) and summarize what I may be entitled to ask for. Label anything uncertain.
3. Draft a polite, factual claim email or form answers with: what happened, evidence I have, what I'm requesting, and my contact details placeholders.
4. List receipts or notes I should attach (hotel, meals, bag contents list) and a short checklist before I hit send.
5. Do not submit the claim, call the airline, or spend money unless I explicitly approve.
Keep the tone firm and calm. If the policy clearly doesn't cover this, say so instead of overpromising.
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